Shipping Policy

Shipping Policy

All orders placed within the United States require 14 business days for processing. Due to our current order processing volume, we are no longer able to expedite orders.  Also note, cancellations and refunds will not be granted once the order is submitted. Please be mindful of this time frame prior to placing your order.

All orders take 14 BUSINESS DAYS for processing. BUSINESS DAYS do not include the weekend or holidays.

Our items are cut-and-sew. When we receive your order, it is made here in Atlanta, GA. Orders are processed in the order that they are received.

Orders are packed and shipped Monday- Friday. 

Tracking numbers are emailed upon shipment and are mailed via USPS Priority.

Once your item has shipped, you will be emailed a tracking number.

Shipping time is 2-3 business days after processing is complete and will require a signature upon delivery.  

Please be advised all items are custom made. Please also note that at anytime, especially holidays, the order processing time may increase. Joni Marie Ross reserves the right to increase production time. No order cancellations. 

If you would like to ship to a different address please make note of the correct shipping address at checkout. We do not ship on Saturdays and Sundays. All orders placed on Saturday and Sunday will be processed the following Monday.